Support Numbers & Mental Health Resources

We’re Here to Help

At Aldercar High School, we understand that life can sometimes feel overwhelming. Whether you are a student, parent or carer, support is available. If you or someone you know is struggling with their mental health, feeling anxious, low, overwhelmed, or in crisis, please reach out for help. There is always someone ready to listen.

Immediate Support

Samaritans

📞 116 123 (Free, 24 hours a day, 365 days a year)
A safe, confidential place to talk about anything that is troubling you.

Shout

📱 Text SHOUT to 85258
A free, confidential 24/7 text messaging service for anyone in crisis. [Mental-hea…hway-AHS-1 | PDF]

PAPYRUS HOPELINE247

📞 0800 068 4141
💬 Text: 07860 039967
🌐 papyrus-uk.org
Confidential support and advice for young people under 35 experiencing thoughts of suicide, and for anyone concerned about a young person.

Mind

📞 0300 123 3393
🌐 mind.org.uk
Information, advice and support for anyone experiencing mental health difficulties.

YoungMinds

📱 Text YM to 85258
🌐 youngminds.org.uk
Mental health support and advice specifically for young people.

CALM (Campaign Against Living Miserably)

📞 0800 58 58 58
🌐 thecalmzone.net
Support for anyone struggling with life or experiencing a mental health crisis.

Kooth

🌐 www.kooth.com
Free, safe and anonymous online mental wellbeing support and counselling for young people. [Mental-hea…hway-AHS-1 | PDF]

ChatHealth

Free and confidential messaging service for young people to access health advice and support. [Mental-hea…hway-AHS-1 | PDF]

If There Is Immediate Danger

If someone is at immediate risk of harm, has seriously injured themselves, or requires urgent medical attention:

☎️ Call 999 immediately
🏥 Visit your nearest Accident & Emergency (A&E) department. [Mental-hea…hway-AHS-1 | PDF]

Additional Support

The following organisations offer specialist support for a range of issues including anxiety, bereavement, eating disorders, substance misuse, young carers, LGBTQ+ support, online safety and family wellbeing:

  • YoungMinds
  • Childline
  • NSPCC
  • Anna Freud Centre
  • Stonewall
  • Derbyshire School Nurses
  • Derby & Derbyshire Emotional Health & Wellbeing
  • Compass Changing Lives
  • First Steps (Eating Disorders)
  • Derbyshire Young Carers [Mental-hea…hway-AHS-1 | PDF]

Support in School

Students can also seek support through:

  • Form Tutors
  • Heads of Year
  • Pastoral Team
  • Safeguarding Team
  • SEND Team
  • Family Support Worker

If you have concerns about your child’s wellbeing or would like advice, please contact the school and a member of our pastoral team will be happy to help.

You are not alone. Support is available, and reaching out is a sign of strength. ❤️